From January 2019 selected eligible new Suzuki vehicles wil include complimentary 3 Years Road Side Assistance. This can be increased by an additional 2 Years to a total of 5 Years when a customer follows the terms and conditions of Suzuki's Capped Priced Service Program.
Suzuki Australia has engaged Assist Australia Pty Ltd to provide and administer the roadside assistance program giving customers access to their vast national resources and expertise, 24 hours a day, 365 days a year.
Accessing Emergency Roadside Service
Eligible customers can access Suzuki's Roadside Assistance Program by calling 1800 777 088 from anywhere in Australia.
To make sure that you are back on the road as soon as possible, please have the following information available when calling:
- Membership number (the vehicle’s Registration Number, or VIN)
- Name and location
- A description of the problem
- If possible, contact telephone numbers
- Customers should stay with the vehicle until assistance arrives.
Roadside Assistance personnel will be dispatched promptly to assess and attempt to rectify the problem. All care will be taken to get the customer back on the road, however, if this is not possible or if the personnel consider there is a chance that any mechanical action may void part of the vehicle’s New Vehicle Warranty, Suzuki Roadside Assist, will provide towing.
Suzuki Roadside Assistance Benefits