COVID-19 Update
We’re open and here to help!
For 40 years, we’ve been bringing fun and excitement into the lives of Australians. But as always, we believe that protecting the health and safety of our customers, staff and the community should be the highest priority.
Suzuki Australia and our dealer network remain open for business whilst complying with all government COVID requirements as they relate to the dealerships local area. In these challenging and unprecedented times, we are all forced to rethink our approach to business. Understandably, many have a heightened level of concern right now, and we want to reassure you that Suzuki Australia along with our dealer network are acting decisively, in accordance with the best advice, to protect our valued customers and staff.
To help combat the spread of COVID-19, Suzuki dealerships are taking extraordinary precautions to ensure that public safety is not compromised, with no disruption of service to you.
During this difficult time, our retail outlets / showrooms need to adjust to government restrictions put in place as it applies to each dealership’s location. Although they may not be open for a face-to-face customer experience the sales teams are available for any queries you may have via phone, email, or video call. For those wishing to buy a new vehicle, we’re working hard to provide the opportunity through contactless technology available at dealerships. Please make contact via phone, email, social media, or website with your local Suzuki Dealer to understand what options are available to facilitate the purchase of your new vehicle. You can contact your local dealer here.
Our service centres also remain open in accordance with government restrictions put in place as it applies to each dealership’s location. You can book your car in for servicing or repair online by clicking here. All staff members are strictly adhering to safe hygiene and social distancing to ensure your car is serviced or repaired in a sanitised, zero-contact environment for ultimate peace of mind. These precautions include strict sanitary and hygiene measures such as vehicles being disinfected and sanitised prior to being returned, and thorough cleaning of all touchpoints such as door handles, steering wheel, gear knobs, switches, buttons and keys. Participating dealers are also offering complimentary pickup and drop off delivery services for vehicles.
Please look after yourselves and look out for others. We’re all in this together.
To fully understand the safety measures your local Suzuki dealer has implemented, please do not hesitate to give them a call. You can find your local dealer by clicking here.
You can also find a list of FAQ's here COVID-19 FAQ (2.41MB)
